NPS | CSAT | CES | CXS

1. Product

   Feature Requests Pain Points

   1. B2B

      1. Product A

      2. Product B

      3. Product C

      4. Product D

   2. B2C

      1. Product A

      2. Product B

      3. Product C

      4. Product D

2. Customer Success

   Support Education

   1. Manager C

      1. Person A

      2. Person B

      3. Person C

      4. Person D

   2. Manager D

      1. Person A

      2. Person B

      3. Person C

      4. Person D